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CU Realty is Guided by Industry Veterans and Thought Leaders.
CEO and Co-Founder
Mike is an entrepreneur with more than 30 years of experience in credit union and real estate-related ventures as well as technology start-ups. As the CEO, Mike drives the vision for the company as well as oversees the operations in technology, finance and human resources. When he co-founded CU Realty Services in 2001, he led the development of the first home search engine to access and display listings from the Phoenix MLS. Prior to starting the company, he was the Founder and President of MC2, a Phoenix-based firm delivering high-level IT design, development, project management and outsourcing solutions to Fortune 1000 companies such as American Express, Motorola, Allied Signal, Intel and Wells Fargo. MC2 was sold to Compuware in 1997. He received his bachelor’s degree from Cornell University and is a licensed real estate broker in the state of Arizona.
Jo Ann E Cain, CPA
Jo Ann E Cain, CPA, is a senior finance executive with more than 20 years of experience in strategic, operational and financial leadership positions. Jo Ann joined CU Realty Services as CFO in 2016 and is responsible for all aspects of accounting, finance, treasury, and human resource functions. Jo Ann began her career in public accounting at KPMG. She has since held finance leadership positions at various companies including Campbell Soup Company and ARAMARK. She holds a Bachelor of Science in Accounting degree from Arizona State University, and an MDA from Brenau University.
Director of Marketing
Director of New Business Development
Director of Account Managementt
Jeff has over 30 years of experience working in credit union, mortgage, lending and CUSO organizations in a variety of business development positions. He has been a top-producing Account Manager in the Midwest Region since he joined CU Realty in 2013. As CU Realty Services’ Director of Account Management, Jeff is responsible for overseeing our Account Managers and ensuring that CU Realty is building strong, successful client relationships. He has a background in sales and marketing, working with firms such as KAR Auction Services, GMAC Mortgage, NuMark Credit Union, and CU Direct. Jeff is based in the Chicago area and holds a bachelor’s degree from Valparaiso University.
Director of Operations
Kelly has over 30 years of support and account management experience and joined CU Realty Services in 2005. As the Director of Operations, overseeing Agent Services, Member Services and Closing/Finance Departments, she leverages leadership and teamwork skills to execute strategies that drive successful agent relationships, member engagement and a high level of satisfaction to all parties at close. Kelly began her career with Farmers Insurance Group in 1983, and has held technical, support and account management positions at companies such as Salt River Project, Ryobi Manufacturing and MTD Southwest.
Director of Human Resources
Michelle is a SHRM-SCP, Senior Certified Professional with over 15 years of experience managing human resources and payroll functions. Since joining CU Realty in 2018, she has been responsible for overseeing compensation and benefits, employee relations, recruitment, training and organizational development. Prior to CU Realty, Michelle held HR leadership positions within hospitality, healthcare and medical device industries. She graduated from Concordia University, St. Paul with a degree in Human Resource Management.
Agent Services Manager
Heather has been working in the real estate industry since 2003 and began her career at CU Realty Services in January 2018. She is responsible for managing the Agent Services department, which includes recruitment and acquisition of new agent partners, managing performance and relationships with the agents and brokers in the HomeAdvantage agent network. Before joining CU Realty, Heather held management positions with the Arizona Association of REALTORS, SouthEast Valley Regional Association of REALTORS, and RE/MAX Classic. Heather attended Scottsdale Community College and holds a real estate license in the state of Arizona.
Member Concierge Manager
Sheena has over 13 years of experience working in administration and customer service and began working at CU Realty in 2011. Starting as a Junior Member Service Representative, Sheena has worked her way up to her current position. As Member Concierge Manager, Sheena is responsible for ensuring high service levels within the Member Concierge team and executing strategies that drive successful, full-funnel member engagement and lead conversion. Her upbeat attitude helps keep her team motivated and working toward their goals.
Barry has more than 25 years of experience in software engineering and solutions management. He was named IT Manager for CU Realty Services in 2013 and is responsible for software development, application development, technical architecture, and operational systems. Prior to joining CU Realty, he held software development and engineering positions with various technology and real estate companies. He holds a bachelor’s degree in business from St. Ambrose University in Davenport, Iowa.