|Frequently Asked Questions|
the Program Works:
Buying a Home:
Selling a Home:
Mortgage Rates & Programs:
Making an Offer:
is CU Realty?
do I search for homes?
completed the pre-qualification questions, how do I submit to the lender?
do I make an offer once I've found a home?
A. CU Realty is a licensed real estate company which has created an online website to streamline the home buying & selling process. The CU Realty site has been designed to give the buyer & seller more involvement in making decisions instead of relying solely on a real estate agent. CU Realty helps you sell your property, buy a home, obtain a mortgage, select a licensed real estate agent to represent your best interest and we coordinate all the details involved in closing on your home. Upon closing of a real estate transaction, CU Realty even gives you a cash rebate!Back
A. The site allows you to obtain establish the value of your property, obtain mortgage pre-qualification, search properties for sale from the local multiple listing service, view photos of the homes, get a map, obtain reports on schools, crime and neighborhood demographics. Next, you can select an agent from a list of top brokers such as Re/Max 2000, Century 21 All Star, Coldwell Banker Heritage, ERA Tradewind Realty, Keller Williams and Realty Executives.Back
A. Go to your credit union website and look for the CU Realty link. Or log on at www.curealty.comBack
A. By using CU Realty to purchase or sell a home, you will receive up to 1% of the price of the home at close of escrow. If you're buying, the rebate may be used towards your closing costs, to buy down your interest rate, reduce the sales price of the home, or receive a check at closing. If you're selling a home, the agent will reduce the commission they charge to reflect your rebate.Back
A. Yes, you still qualify for a rebate; however, we encourage all members to use the site if at all possible to make shopping for a home or selling your home a more enjoyable task. Simply call CU Realty at 800-203-9014 and they will explain how you can take advantage of this great benefit.Back
A. Absolutely none. The service is a terrific benefit offered to credit union members. If you're not a credit member, this is a terrific opportunity to join and take advantage of fabulous benefits such as the home rebate program.Back
A. Simply call CU Realty Member Services at 800-203-9014 if you have any questions. The site offers a "chat" function with Member Services or you can correspond via email. Member Services representatives are available Monday through Friday 8 AM to 5 PM.Back
A. Yes, our site has tools to help you establish the value of your home, find what homes in your neighborhood have sold for, and what the appreciation rate is. Choose from top agents, when you're ready, representing Re/Max 2000, Century 21 All Star, Coldwell Banker Heritage, ERA Tradewind Realty, Keller Williams and Realty Executives.Back
A. Credit Unions offer competitive mortgage rates and fees to their members; therefore, they're often your best choice for a mortgage loan. All we ask is that you give your Credit Union the opportunity to earn your mortgage business. If they don't have a mortgage program to fit your needs, you're still eligible for the REBATE as long as you use a CU Realty Approved Agent.
A. CU Realty has established a network of real estate companies and agents to serve you. Agents outside of the CU Realty network may not participate in customer rebates. Have your agent call CU Realty at 800-203-9014 to find out how to become a part of the CU Realty agent network.Back
Q. Can I use a title company or inspection company that is not one of CU Realty's preferred vendors?
A. Yes, however, by using the website and the preferred vendors, CU Realty can streamline the home buying process, thus allowing a better rebate. The preferred vendors have been chosen based upon their reputation and experience. You may have your vendor contact us at 800-203-9014 to find out how they can become a preferred vendor.Back
Buying a Home:
A. Click on Choose a Home under BUYING to start your search. Enter your search criteria, ie: zip code or city search, select the specific requirements for your next home, then hit the search button at the bottom of the screen to begin.Back
A. It's possible there are no matching houses. Try removing some of the criteria you have entered. If that doesn't work, check your search by method to make sure you entered information in the box. If you're still having difficulties, click on the Chat button to reach a live representative or call us at 800-203-9014.Back
A. To save a property, click on the save button at the bottom of each property profile page. These properties will be saved for future reference until you delete them.Back
Q. How do I get back to my saved properties?
A. Click on Choose a Home under BUYING and then on the Favorite Homes tab.Back
A. You can print by clicking on the print icon at the top of your screen or by going to File then Print.Back
Selling a Home:
A. Locating the best agent for the job is a simple process with CU Realty. We will refer you to one or more of our Preferred Agents to interview, Or you use the website to learn more about agents specializing in your area. Click on "Find An Agent" to get started. Our agents have been selected based on their expertise and years of experience and represent top brokers valley wide. CU Realty provides tips on hiring and interview questions to assist you with the process.
A. CU Realty uses cutting technology to streamline the home selling process and increase productivity; thus saving time and money. By selecting one of our Preferred Agents from the list, you will receive a discount on the commission, which could save you thousands of dollars, up to 1% of the sales price.
A. Our agents will discuss their commission structure during your appointment with them. Your discount is based on the commission you agree to pay the agent representing you as the seller. Please remember that your rebate/discount is on the selling agent's commission only, not on the commission paid to the agent representing the buyer.
A. CU Realty has established a network of top real estate companies that have agreed to the terms of our rebate program, allowing you to receive a huge rebate/discount on commission. Agents outside the network do not have to participate in the rebate program, although it offers great benefits to them as well. Simply have your agent contact CU Realty so we can explain the benefits of the program and determine if they are willing to offer the rebate or discount.
Mortgage Rates & Program:
A. Simply click on the submit button and your information will be transmitted to the credit union or mortgage company.Back
A. The credit union or mortgage company will advise you via telephone. They also send a letter stating your approval amount and any requirements or conditions that you must meet to finalize your approval.
A. Contact your loan officer for a rate quote and let them know you're ready to lock the rate. Generally there is a rate lock letter that you'll need to sign.
A. Your mortgage company or credit union will mail, fax, or email you the approval letter. Be sure to keep your approval letter to give to the agent you choose to represent you.
Choosing An Agent:
A. Click on Choose an Agent under buying or selling and enter the appropriate city name. Agents that handle the city you are interested in will be listed. Click on the agents name to review information to help narrow down your selection.Back
A. No, the agents are paid a commission at closing. Therefore, if you do not purchase a home you do not owe a commission.Back
A. Call the agent you've selected and they will prepare an offer on your behalf. Once this is complete they will forward your offer to the seller's agent.Back
A. The agent that submits your offer will notify you via the telephone of acceptance or if there is a counter offer.Back
A. Notify your agent ASAP. As long as your offer has not been accepted, it can be withdrawn.Back
A. Your agent will collect the deposit at the time you sign the offer. Your offer cannot be submitted until the deposit is received.
A. Contact your agent to discuss the terms that are not acceptable. They will prepare the counter offer for you to sign and submit it to the seller's agent.